ITH: Essentials of Marketing & Consumer Relationships in Tourism & Hospitality NQF Level 3
This course introduces students to customer relations, marketing, advertising, and sales in the tourism and hospitality industry. Students will gain a good understanding of the key concepts of marketing and sales techniques. They will learn how a hospitality or tourism business is affected by external factors in the broader market. Students will get the opportunity to develop skills to empower them to deliver outstanding customer service and to recognise areas for improvement.
Course can be completed in 3 Months
Cost: R 2 500
Recommended for: Hotel Receptionist, Porter, Sales Trainee, Maintenance Assistant, Trainee travel Agent, Assistant travel guide, Guest support representative