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Read Most Frequently Asked Questions

Customer-Service-FAQ
Are there any admission requirements?

This depends on the Programme, Course or Module you have chosen. You will be able to determine the entrance requirements from the individual Programme, Course or Module “Course Info” page. The courses that are accredited by the various Institutes all have their own specific entrance requirements.

How do I pay for my desired course?
You have the following options:
  1. Electronic Funds Transfer (EFT) directly into our account.
  2. Payfast.
  3. Deposit at a Standard Bank Branch.
  4. Mobicred – Study Loan Institution.
How do I enroll with the Aldes Training Academy?

Once you have decided what direction you want to study click on the “Enrol Now” button. Select your Programme(s), Course(s) or Module(s) from the expandable drop down menu at the top section of the page. Click on the “Course Info” button. Click on the “Take this Course” button. Select via the drop down menu what is applicable to your order – click on “Check Out”. You will be diverted to an online registration page which includes the various payment options we offer at the bottom. Click on the “Submit Order” – an automated email will be sent to our offices. You will receive an automated invoice for payment.

Can I register for more than one Programme, Course or Module at a time?

Yes you may enrol for more than one Programme, Course or Module. We will assist you with all the necessary information for you to make an informed decision.

If I have a problem in the future, how will it be taken care of?

Whatever the nature of your problem Aldes Training Academy will provide you with the necessary support. Delegates who are registered with the ICB have access to Online Tutors and various WhatsApp Groups. You are welcome to use our WhatsApp link for Online Support, send us an email on training@aldes.co.za or contact us telephonically on (012) 361 2690.

Is it possible to study at Aldes Training Academy if I am based outside South Africa?

Yes – we welcome students from all over Africa and beyond. Enrolling in one of our top quality distance learning programmes enables you to study anywhere and at any time.  The only difference will be the shipment cost of Study Material dependant on the course you enrol for.

Do I have the option of a payment arrangement?

Not all Delegates have the full financial funding to study and many times don’t qualify for a bursary. Aldes Training Academy recognized this and registered as a Merchant of Mobicred. Mobicred assists with study loans with manageable repayment fees within 48 hours from application submission.

Are the courses classroom based or distance learning programmes?

This will be dependent on your course selection. Some of our courses have prescribed Notional Classroom hours. Other courses are Distance Learning where your Study Material is couriered to you and you have the full assistance of an Online Tutor if you have any questions.

What areas do you provide training?

Our Head Office is based in Pretoria. We boast a newly built training facility. We also facilitate courses across South Africa at various training venues or onsite at our client’s premises.

ICB - Why should I register for MACCI?
  1. Students have immediate access to their portfolios which means no more queries coming in asking when portfolios will be delivered.
  2. It can be accessed anywhere and anytime – no more excuses from students not being able to work while away for the weekend or on holiday.
  3. Tests are completed online with an immediate mark – no more marking for  your team which allows them to immediately identify student progress.
  4. And to combat plagiarism – all test questions are random which means a student will not be able to tell another student the answer to question 3 for example. Question 3 will be a different question in student no 2’s test.
  5. Your lecturers and administrators get access to the students profiles on MACCI to monitor their progress live.
  6. And best of all – Digital portfolios are available at a reduced rate – Only R550 per portfolio, which means yet another cost saving to you.
ICB - What subjects are available online via MACCI?
  • RTAP (Digital Only)
  • Exemptions (Digital Only)
  • BKTB – for April 2019 exams onwards
  • CPBK – for April 2019 exams onwards
  • PMSR – for April 2019 exams onwards
  • BUSL – for April 2019 exams onwards
ICB – Benefits of registering for MACCI?
  • Gives you up to R125 saving per PoE
  • Get access to your PoE immediately
  • Take your tests online
  • Get your test results immediately
  • See which questions you got wrong
  • 4 Most popular subjects are available
  • Book from April 2019 exams onwards
ICB - How does MACCI work?
  1. Exams are booked via the provider portal as “digital portfolios” and the students are automatically enrolled on the MACCI platform.
  2. A login email is sent to the students from the MACCI platform to have immediate access to their portfolios.
  3. For Providers to obtain access to the platform, they must send an email directly to support@icb.org.za, with their full name, email address and exam code booked.
  4. Digital portfolios have locked steps that are in line with the study phases, e.g. students cannot  progress without completing the previous step.
  5. Students will currently need to download their assignment booklet, complete and scan/upload at the appropriate section.
  6. All tests are completed in test conditions. These are timed tests and your students should not  access these prior to your selected test date. These are completed online, marked by the  system and an immediate result is provided.
  7. The online portfolio also includes an introduction, admin guide and close off section.
  8. Students will know that they have completed their portfolios by following their progress on the progress bar until 100{7e0f56a33a2d06395fe9a05e85e15d11c816fa4a12fd72838ce99926b3687986} completion.
  9. All portfolios must be completed before 09:00 on the day of the exam.
  10. The digital portfolio can be completed on mobile, tablet and PC desktop.
ICB – What else should I know about MACCI?
  1. The 4 subjects, RTAP and exemption online versions available for April exams onwards.
  2. The digital portfolios are named as per the Exam Code – the same as the code used to book the  students on the provider portal.
  3. All staff and students MUST have their own unique email address.
  4. Providers must send their details to support@icb.org.zato be loaded onto their student profiles.
    Please include: Name, surname, email, exam codes.
  5. Postponements for digital portfolios are allowed (same rules apply).
  6. In a single booking you can only book either digital or hard copy portfolios but not both at the  same time.
  7. Results will still be received via the provider portal.
  8. Digital portfolio updates are available on the website: https://icb.org.za/digital-portfolios/
ICB - What about class tests if I have registered for MACCI?

No assignments or tests need to be physically handed back to ICB. Not only does this free up your time to do other things, but it will also reduce your courier costs. WOW!

What are the ICB Fees for 2019?
REGISTRATION FEE
Annual Student Registration Fee – 2019 – R350.00

EXAM FEES
Exam fee per Module/Learning Area (All Qualifications) – R675.00 Exam fee for Digital PoE / MACCI (BKTB, CPBK, PMSR, BUSL, RTAP) *Available from 1 April 2019 – R550.00 Re-Write fee per Module/Learning Area (All Qualifications) – R475.00 Exam postponement fee per Module/Learning Area – R475.00 Exam late entry fee per Module/Learning Area – R490.00 Exam Re-mark & Examiners Report (fee per Module/Learning Area) – R950.00 Private Invigilator Admin Fee (Prior Approval Required) – R1250.00 Transcript of Results Re-print (Including Postage) – R0.00 Certificate Re-print (Including Postage) – R250.00 Re-Issue of PoE (Including Postage) – R390.00 Re-post/ Re-delivery Fee – R120.00 Workplace PoE Assessments (Learnerships) – Digital Only – R1100.00   RECOGNITION OF PRIOR LEARNING(RPL) / EXEMPTION FEES RPL/Exemption Application Fee – R460.00 RPL/Exemption Fee per subject Accredited Prior Learning/Qualification (no POE Required) – R390.00 RPL PoE fee per subject (PoE to be Completed) – R945.00
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